Responsibilities Speak to managers to learn what their business needs are Write down what the business does and how Analyse your findings to suggest changes and improvements Explain the possible effects of changes, such as the
ABOUT THE JOB This is an exceptional job opportunity to join UK’s leading translation and Interpretation company TRANSLATION EMPIRE. We arelooking for full time Assistant Business Analyst having keen observation of the changing trends of the market
Responsibilities: Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards. Document call evaluations and maintain accurate records of performance metrics.