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Job Summary: TheEngineer, Professional Services is responsible for assisting the Project team and providing knowledge and expertise for a range of project implementations and extended client engagements. The ideal candidate has a high level of attention
Responsibilities: IT Support & Incident Management Provide Level 1 & Level 2 support for Windows, macOS, and Linux users. Troubleshoot hardware, software, network, VPN, email, and application issues. Manage incidents end-to-end, including root cause analysis (RCA)
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