1Now is a SaaS-based Fleet Management Solution built for car rental businesses. We help owners boost revenue, reduce Turo commission fees, and streamline operations through features such as custom rental websites, secure driver verification, automated rental
Requirements: 1–2 years of experience in customer support, customer service, or a similar role. Excellent verbal and written communication skills. Experience with customer support platforms such as Zendesk, Freshdesk, Intercom, or similar tools. Basic understanding of
1Now is a SaaS-based Fleet Management Solution built for car rental businesses. We help owners boost revenue, reduce Turo commission fees, and streamline operations through features such as custom rental websites, secure driver verification, automated rental
Job Responsibilities: * Respond to customer queries in a timely and accurate way, via email or chat * Identify customer needs and help customers use specific features * Update our internal databases with information about technical issues