Responsibilities: IT Support & Incident Management Provide Level 1 & Level 2 support for Windows, macOS, and Linux users. Troubleshoot hardware, software, network, VPN, email, and application issues. Manage incidents end-to-end, including root cause analysis (RCA)
Job Title: AWS Cloud Infrastructure Support Engineer (L1 / L2) | 24x7 rotational shifts NorthBay Solutions, an AWS Premier Consulting Partner with distributed teams of 400+ techies across the US, Canada, UAE, India, and Pakistan, is
Responsibilities: IT Support & Incident Management Provide Level 1 & Level 2 support for Windows, macOS, and Linux users. Troubleshoot hardware, software, network, VPN, email, and application issues. Manage incidents end-to-end, including root cause analysis (RCA)