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JOB DESCRIPTION Conducts contact center performance analysis and create detailed action plans on where to improve performance. Review and resolve all incoming escalations from appropriate escalation channels in a timely manner Responsible for listening (and viewing)
Job Description About Us: With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services. As IT Recruiters, we connect top talent with global opportunities in the digital technology sector, offering contract, temporary,
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