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Develop and manage the enterprise Voice of Customer framework. Capture customer feedback across all channels and touchpoints, including surveys, complaints, digital platforms, contact centers, branches, social media, and relationship teams. Establish governance routines for monitoring customer
Location: Karachi (On-site) Department: Patient Experience & Support Employment Type: Full-Time | Night Shift Who We Are Minerva Research Solutions is a leading Clinical Trial Management and Support organization dedicated to elevating global healthcare outcomes through
