Company Overview: 10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with
Job Description: Responsible for ensuring adherence to the SLAs as per contract. Take the lead on urgent issues and projects, ensuring statuses are properly communicated and appropriate staffing resources are assigned as required. Cloud and Puppet