Responsibilities: Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards. Document call evaluations and maintain accurate records of performance metrics. Provide constructive feedback
PakWheels Pvt Ltd is expanding its Service Center network in Islamabad and is looking for a motivated and energetic Facility Expansion / Site Acquisition Officer (Contract-Based) to support the expansion team in identifying, evaluating, and developing