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About the role We are seeking an AI Engineer to design, build, and optimize AI-driven voice and chat agents used in real-world customer interactions. This role focuses on developing conversational intelligence, including dialogue flows, intent understanding,
Job Description: Responsible for ensuring adherence to the SLAs as per contract. Take the lead on urgent issues and projects, ensuring statuses are properly communicated and appropriate staffing resources are assigned as required. Cloud and Puppet
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