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Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management-
Quickly understands the business issues and data challenges of clients organization and industry. Responsible for conducting requirements gathering sessions. Responsible for creating requirements document Responsible for creating use cases document Responsible for creating test scripts Responsible for
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