Locations: Lahore, Pakistan Categories: Marketing Sciences Req ID: 29262 Manage Reporting & Analysis (Sierra, Salesforce & Other Reporting) Manage and analyize Sierra AI Bot performance including Call Volumes, Transfers, Intents, Monitors, Close Rates, RGUs and overall conversion
The IT Change & Transition Specialist is responsible for governing, planning, coordinating, and overseeing all IT service transitions, change activities, release deployments, and operational readiness initiatives across a complex technology and integrations landscape. The role ensures