Job Purpose Work a queue/pool of delinquent accounts to collect arrears to bring customers account up-to-date or within agreed terms of borrowing using different collection tools. (Telephone, letters, email, fax, legal process etc). Key Result Areas
Qualifications & Experience Education Bachelors degree in Computer Science, Engineering, Information Systems, Data Analytics, Statistics, Mathematics, or related discipline. Experience Minimum 5+ years of experience in Campaign Management, Marketing Analytics, Customer Analytics, CRM, CDP, or related
Job Purpose Digital Product Expert has end-to-end responsibility for the development, management and harmonization Card products, services, channel formulae and processes within one or more segments and is familiar with the relationship between these aspects, with
Processing of investigation query messages such as return of funds, Unable to apply, Amendment, BCNR, Recall, OFAC, FATF. Ensuring response to all queries as per SLA, prioritization of sensitive messages, maintaining close co-ordination with other banks,
Job Purpose Work a queue/pool of delinquent accounts to collect arrears to bring customers account up-to-date or within agreed terms of borrowing using different collection tools. (Telephone, letters, email, fax, legal process etc). Key Result Areas
Job Purpose: To support FI & NBFI clients (Revenue and Strategic) as a dedicated client account manager for all cash and trade related transactions. Identify opportunities to deepen the relationship with key FI & NBFI clients
Job Purpose: 1. Develop and deliver customer-centric “How-to” video content strategy to simplify product understanding and enhance digital adoption (app, online banking, services). 2. Drive AI-led marketing initiatives by collaborating with internal AI teams to test,
Job Purpose Executes the Audit Plan, by reviewable audit entity, for assigned businesses in accordance with Internal Audit standards, relevant government statutes and regulations and Mashreq Bank policies. Delivers on time high quality audit reports and Internal
Job Purpose Support the EAM (External Asset Management) RMs and Head of EAM coverage desk with onboarding process of EAMs and complete documentation, KYC, agreements and ongoing maintenance Support the portfolio of Mashreq Private Banking clients onboarded
To achieve monthly KPIs assigned To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. To ensure that all telesales activities are
To achieve monthly KPIs assigned To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. To ensure that all telesales activities are
The Senior Network Engineer is responsible for supporting and maintaining network infrastructure services for Mashreq Pakistan Digital Retail Bank (DRB) and Mashreq Global Network (MGN) Pakistan operations. The role is based onsite in Karachi and serves as the
Job Purpose: The senior legal counsel will lead and provide expert legal support on complex and high-value banking and finance transactions, including bilateral and syndicated loans, structured finance, cross-border and multi-jurisdictional matters, and specialist banking products.
Assist in the financial analysis, credit risk assessment, risk rating and structuring of facilities for assigned Financial Institutions (FI) and Non-bank Financial Institutions (NBFI) relationships, by working with the Relationship Managers (RMs), meeting the customers, preparing