Job Description SummaryThe Pole Quality Manager will own Daily Management of critical, aging Non-Conformity Reports (NCRs) and cross-functional Root Cause Analyses (RCAs). Job Description Key Responsibilities Analyze data from Customer Events (CEs). Investigate if trends and
Grade Level: L3 Location: Islamabad Last date to apply: 1st September 2026 Product Manager – Video OTT Platform A person with hands-on, commercially minded Product Manager to own product outcomes across Video OTT consumer journeys. This
Locations: Karachi, Pakistan Categories: Operations Req ID: 21405 Overview Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for
Locations: Karachi, Pakistan Categories: Operations Req ID: 14577 Overview We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you
Key Responsibilities Lead the design, refinement, and implementation of conversational AI workflows using the Proto platform, ensuring solutions align with client objectives and industry standards. Own client relationships and engagements, including requirement discovery, solution scoping, and
Grade Level: L2 Location: Islamabad Last date to apply: 25 Aug 2026 What is Expert Business Process Management? The Expert Business Process Management is responsible for supporting the design, implementation, and governance of business processes to
Please note this is a proactive pipeline. We are maintaining an active talent pool for future job openings. Grade Level: L1/L2 Location: Islamabad What is NOC Service Quality & Experience Monitoring? This position is responsible for
Grade Level: L3 Location: Islamabad Last date to apply: 1st September 2026 Product Manager – Video OTT Platform A person with hands-on, commercially minded Product Manager to own product outcomes across Video OTT consumer journeys. This