Responsibilities: Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards. Document call evaluations and maintain accurate records of performance metrics. Provide constructive
Research & Data Analyst Experience Required1 – 2 years About the Role SSI is looking for a research-oriented data analyst to support ongoing data research, validation, and data room management activities. This is not a QA or software-testing
Analyst, Service Delivery (Tier 2) - (2600036E) Analyst, Service Delivery (Tier 2) Entity: Aga Khan University Location: Karachi Introduction to the Aga Khan University: The Aga Khan University is a private, international university committed to international standards of
Market Research Deal screening: review proposals, attend calls and highlight high-potential start-ups Documentation: take detailed notes and document all communication with start-ups in CRM Reports: research and build strategic reports around sectors of interest to HBL Due
About the Role CloudPSO is expanding its Managed Services business and launching a 24/7 Global Service Desk to provide enterprise-quality IT support to customers around the clock. We are seeking an experienced Service Desk Manager to