Responsibilities: Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards. Document call evaluations and maintain accurate records of performance metrics. Provide constructive feedback
Overview The Public Sector Governance team at Oxford Policy Management is seeking a pool of high-experienced local experts, who can be rapidly mobilised to support government reform priorities in Pakistan. Appointments will be made on a
Customer Service Representative (Call Center Agent) - (26000104) Customer Service Representative (Contact Centre) Department: Patient Access Entity: Aga Khan University Hospital Location: Karachi, Pakistan Introduction: The Aga Khan University Hospital is a not-for-profit healthcare institute that offers
Responsibilities: A Language Assessor would be primarily responsible for conducting English language assessments [Conducting and Coordinating for New and Existing Employees, including those whom we interview](In House and 3rd Party External). Daily Call Quality Monitoring of all employees
We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.
Company Overview 10Pearls is a global, purpose-drivenAI-Native digital engineering partnerhelping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls clients include
Company Overview 10Pearls is a global, purpose-driven AI-Native digital engineering partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls
Company Overview: Hazen Technologies is a leading technology and BPO company having offices in USA and Pakistan. Today we stand as a premier driver of innovation, offering transformative IT solutions, managed services (back-office support), and creative
Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most
About XTEL: At XTEL, we excel in understanding large FMCG players. As a leading software provider of sales automation solutions for the Consumer Goods Industry worldwide, our mission is to partner with our customers to unlock
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Pakistan Employment Type: Freelance (On-Call Basis) Priority: Low Requirements: ID/ Passport/ valid work permit and CCNA Certification Cities to be covered: ADD CITIES IN PAKISTAN
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Pakistan, Karachi Employment Type: Freelance (On-Call Basis) Requirements: ID/ Passport/ valid work permit and CCNA Certification Cities to be covered: Karachi Role Overview We are
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing
About the Role: RMA Agent will play a pivotal role in ensuring the satisfaction of our customers by providing effective troubleshooting, handling emails and calls, monitoring system performance, and resolving support tickets. This role requires us to
About the Job: As a Customer Services Trainer, you will play a pivotal role in equipping our customer-facing teams with the skills, knowledge and confidence they need to provide outstanding service. You’ll be responsible for the
Senior Software Engineer (.Net/Blazor) About the Role We are looking for a highly skilled .NET Full Stack Developer to join our engineering team. In this role, you will be responsible for designing, developing, and maintaining enterprise-grade
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader
Position Title: Growth Manager – US B2B Technology & Business Services Location: Gulberg III, Lahore, Pakistan Employment Type: Full-Time and Onsite Working Hours: Monday to Friday | 6:00 PM – 3:00 AM PKT (US Business Hours)
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their