Responsibilities: Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards. Document call evaluations and maintain accurate records of performance metrics. Provide constructive feedback
Overview Oxford Policy Management is seeking a pool of highly experienced national and international experts who can be rapidly mobilised to support the anticipated Girls and Out-of-School Children: Action for Learning Programme (GOAL) in Pakistan. Appointments
Responsibilities: A Language Assessor would be primarily responsible for conducting English language assessments [Conducting and Coordinating for New and Existing Employees, including those whom we interview](In House and 3rd Party External). Daily Call Quality Monitoring of all employees
We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.
Main Objectives of this position: To ensure timely and effective customer support by coordinating issue resolution, managing customer inquiries, and fostering strong relationships between customers and internal teams for a seamless service experience. Function and duties:
About the Job DPL is looking for motivated and commercially strong individuals for the position of Business Development Executive – Cloud Services . The selected candidate will engage prospective clients, identify cloud-related business opportunities, and communicate
About Us Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for SMBs globally. Think of it like a startup within a corporate: fast moving
Job Summary: Creative Chaos is looking for a proactive and detail-oriented Inbound SDR to manage all incoming sales inquiries. Your primary responsibility is to engage, qualify, and schedule meetings between these leads and our Account Executive
At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering them powerful, simple-to-use tech solutions backed by real human support. Everything we do is designed to make running a restaurant
Job Overview: People Perfect is looking for an Aftersales Operational Manager who will be responsible for leading nationwide after-sales service operations for TV products, ensuring operational excellence across branches, warehouses, call centers, and Authorized Service Partners
About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are proud to be part of
Location: DHA Phase 4, Lahore, Pakistan (Onsite) Timings: 5pm–2am PKT (Full-time) Experience: ~2 years About the Role We are looking for a hands-on AI/ML Engineer who can take architecture and solution designs and actually build them,
About Us ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. We provide secure online remittance services to customers in 29 countries across the UK, Europe, Canada, and Australia, enabling cross-border money
Company Overview 10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named as winner of the Best Tech Work Culture Timmy
Job Title: Business Development Manager Location: Lahore/Islamabad Timings: 5:00 PM – 2:00 AM PKT Employment Type: Full-time Summary: Own how Prime System Solutions generates and converts demand. The scope runs from defining who we target through
Job Title: Lead Generation Specialist Location: Lahore/Islamabad Timings: 05:00PM to 02:00PM Employment Type: Full-Time Summary: Own our outbound email programme end to end: the data, the sending infrastructure, the sequences, the copy, and the reporting behind
Grade Level: L2 Location: Islamabad What is Expert Database? The Database Administrator Team is part of BSS Infra Structure Team and responsibilities include end-to-end database related planning, installation, maintenance and operations, mainly focused on new technologies
DEADLINE FOR APPLICATIONS12 August 2026-23:59-GMT+05:00 Pakistan Standard Time (Karachi) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of
Job Overview: The Voice and Communications Engineer will operate, secure, and optimize enterprise VoIP, contact center, and messaging platforms across Asterisk/FreePBX, hosted PBX, carrier, and AWS environments. The role includes SIP and RTP troubleshooting, voice-quality monitoring, automation,
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their