Why Aqovia? Since 2008, Aqovia has been at the forefront of technology innovation, serving clients in telecommunications, media, and technology. We specialise in architecture, design, and software development for transformative projects. Join a team that values innovation, expertise,
Responsibilities: Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards. Document call evaluations and maintain accurate records of performance metrics.
Grade: L1 Location: Lahore Last date to apply: 19 July 2026 What is Specialist Fix Network NOC? Specialist Fix Network NOC is responsible for FIX network configuration covering Core, Aggregation, Optical, IP, FIX Customers in 24x7
We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement