Entire process should be followed as per agreed Product Program, Process Notes, SOPs, OPM, CPM and ADMs. Ensure no product level understanding gaps in Wholesale Credit policies, Supply Chain and Factoring products. Ensure no errors while
Main Objectives of this position: To ensure timely and effective customer support by coordinating issue resolution, managing customer inquiries, and fostering strong relationships between customers and internal teams for a seamless service experience. Function and duties: