We are seeking a highly skilled Senior UI/UX Engineer with expertise in frontend engineering and a keen eye for design. The ideal candidate will lead end-to-end development, creating intuitive, high-performance user interfaces while developing, enhancing, and
Responsibilities: Monitor inbound and outbound calls to assess employee performance and service quality. Evaluate customer interactions based on accuracy, communication skills, and compliance with company standards. Document call evaluations and maintain accurate records of performance metrics.
We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement