Responsibilities: IT Support & Incident Management Provide Level 1 & Level 2 support for Windows, macOS, and Linux users. Troubleshoot hardware, software, network, VPN, email, and application issues. Manage incidents end-to-end, including root cause analysis (RCA) and
We don’t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional. Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around
Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters. Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime